Imperial Security’s steadily expanding fleet of vehicles ensures that mobile patrols are part of the suite of security services it offers. Complementing the 24-hour foot patrols that are the frontline of its offerings, mobile patrols provide neighbourhood-wide coverage. This is especially important for institutional clients whose needs occupy not just a single site but an entire campus of properties. Its mobile fleet also provides critical backup support to foot patrols thanks to mobile technology that dispatches vehicles to crime scenes within minutes of an incident occurring.
A prompt response to incidents boosts the chances of recovering property and apprehending and prosecuting offenders, and Imperial Security delivers in the interests of the health, safety and security of its clients.
Since its formation in 1993, Imperial Security has worked for continuous improvement in its services. To ensure the accountability of its mobile guards, Imperial Security was among the first security firms in Western Canada to equip its vehicles with real-time GPS tracking. This not only helps the company to track and support its guards, it verifies the whereabouts of patrols and demonstrates their effectiveness to clients.
In addition, security vehicles have dash-cams that serve as verification systems when mobile patrols respond to events. Camera footage provides independent verification of exchanges with suspects and other circumstances associated with security incidents. It’s not just the security guard’s word – there’s evidence backing up the reports. The enhanced data underpins the performance of guards, and in turn supports the value mobile patrols add to the services clients receive.
Guards assigned to mobile patrols have undergone government-approved training and meet provincial licensing standards. They’ve also been carefully selected for the work. Many have years of experience that ensures they’re firmly grounded in engaging with suspects and preparing reports while on the go.
Imperial Security provides each guard assigned to mobile patrols with a mobile app that facilitates secure, paperless reporting in real time when incidents occur. The software allows mobile patrols to combine summaries of their activities with photo evidence to provide detailed reports to clients. A one-page PDF summary gives clients the information required to both vet the performance of patrols and address incidents when they occur.
Since each Imperial Security vehicle features the company’s identifiable branding, a security patrol can deter crime simply by being present. Thanks to GPS tracking, our clients can cross-reference vehicle location and the frequency of mobile patrol with reductions in incident counts. The result is greater confidence in the services we provide, and in data that can help reduce insurance costs.